AI chat for e-commerce — recover the carts that bounce on shipping questions
A huge share of cart abandonment isn't price — it's an unanswered question. "Do you ship to my country?" "Will this arrive before Friday?" "What's the return window?" If a shopper can't get the answer in two seconds, they're gone. Bisa AI reads your product pages, shipping policy, returns page and FAQ, then answers visitor questions in real time — keeping shoppers in your funnel through to checkout.
✓ Live in 60 seconds · ✓ No credit card · ✓ Pay only when visitors chat
The leads you're losing right now
A shopper at 10pm wants to know if you ship to Ireland and how long it takes — your customer service email won't reply till morning.
A buyer about to checkout asks if the dress is true to size — your team is offline.
A returning customer asks if their 14-day return window includes weekends.
Each of these is a sale your business should have won. Most of the time, the only thing missing is an instant reply.
What Bisa AI does for online stores
- Answers shipping, returns, stock, and product-detail questions from your existing store pages.
- Tells visitors honestly when something is out of stock, and offers to email them when it's back.
- Captures lead details when a shopper asks about a product you don't currently stock.
- Handles size, fit, dietary or compatibility questions from your existing product copy.
- Speaks in your store's tone — playful, premium, technical, whatever you've already established.
How it works
Bisa reads every page in under a minute — services, pricing, FAQ, contact policy.
Friendly, formal, playful — whatever matches your brand. You can change it anytime.
Drop a short script tag into your site. The chat widget appears on every page.
Common questions from online stores
Will it know my stock levels in real time?▾
It knows what your store pages say, including in-stock and out-of-stock states. If you publish stock counts, it can quote them. For live inventory, it links the visitor straight to the product page.
Can it process returns?▾
It explains your returns policy and captures the visitor's order number and reason. The actual refund is processed by your team or your store platform.
Will it learn my Shopify / WooCommerce / Wix store?▾
Yes — any e-commerce platform. It reads the public pages, so as long as your store has a website it can learn it. One line of code added through your platform's theme editor or app store.
What if it gets a product detail wrong?▾
It only answers from what your site actually says. If you publish accurate product copy, it answers accurately. If the site is wrong, fix the page and re-teach the AI — both update at once.
How long does setup take?▾
About 60 seconds. Paste your store URL, pick a name and tone, paste one line into your theme. Live the same day.
Built for stores that lose sales to silent shipping questions every night.
Comparing chat tools?
Honest, side-by-side comparisons against the chat tools you're probably evaluating.